Libby Penn: Box office teams should not fear the rise of the machines
Automated intelligent agents are changing the face of customer service. But, says ticketing chief Libby Penn, the nuanced, personal relationships that exist
Automated intelligent agents are changing the face of customer service. But, says ticketing chief Libby Penn, the nuanced, personal relationships that exist
People have been talking about virtual reality and augmented reality for years, but in the past 12 months technology has caught up
Remain or Leave, the UK arts industry will go on. But with so many organisations still getting to grips with austerity, the
Technology has transformed how we run our professional and personal lives. Everything is digital, everything is faster, everything is measured, everything is