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Basic Handbook for Ushering by Joe Patti

One of the most important elements of the experience when attending a performing arts event is the audience interaction with the front of house staff: ushers, ticket office, concessions, merchandisers, parking attendants, etc. The experience people have with these staff members sets the tone for the entire event. A warm, efficient welcome can make mediocre […]

SOURCE: artshacker.com at 5:11pm on August 1, 2017

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