Throughout my career, I've tried to stay attuned to the ticket-buying experience. I walk through the process online at the major retailers. I'll stop by rush lines or in-person lotteries to talk to folks. And, last week, I woke up early a few days to talk to people on/participate in the standing-room-only line for Hadestown.
SOURCE: BroadwayWorld at 10:12AM on March 18, 2024