Yesterday, I mentioned some of the factors about membership/subscription benefits that Colleen Dilenschneider and the folks at IMPACTS identified as most motivating for different generations and cultural backgrounds. Earlier this month, they also identified "What Factors Create a Welcoming Guest Experience?" This is basically the sense of a place or experience being for someone like ... Read more
SOURCE: Butts In The Seats at 01:42AM on May 22, 2024